Three years as their embedded Shopify partner.
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CASE STUDY · COMMERCE & DIGITAL
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Commerce & DigitalEmbedded partner 3years Three years running the roadmap, the releases and the reviews.
We ran the roadmap, the releases and the reviews for a New York luxury fashion house.
The store
The storefront we run with them.
nililotan.com
Spec sheet
Client
Nili Lotan, a New York luxury ready-to-wear label
Practice
Commerce & Digital
Engagement
Strategic Shopify retainer, three years
What we did
Roadmap, releases, reviews, and the apps behind them
The brief
Their ecommerce team needed a partner who could plan ahead, rather than close tickets.
How we worked
Inside their tools, on their roadmap.
Inside their tools
We worked in Nili Lotan’s own Jira and Confluence, alongside their product roadmap, rather than asking them to adopt ours.
Most agencies make the client come to them.
Regular reviews
Progress sessions with their ecommerce team through 2025 and 2026, covering shipped work, blockers and next priorities.
Strategy they did not ask for
In October 2025 we presented a Shopify trends and roadmap deck, bringing ideas to them instead of waiting for requests.
Release discipline
Planned code freezes around peak trading, and structured UAT sessions with their team before every launch.
What we shipped
Storefront
A product swatch release across the storefront
Custom app
A gift-with-purchase app, built and maintained by us
Analytics
Microsoft Clarity, set up in March 2026, so decisions ran on real session data rather than opinion
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01 / 07Overview02 / 07The store03 / 07Spec sheet04 / 07The brief05 / 07How we worked06 / 07What we shipped07 / 07Get in touchIndex
SITE INDEX — 12 PAGES · 86 SECTIONSCLOSE ✕
BPractice 01Commerce & Digital01Overview02Clients03What we do04Proof05Engagements06Questions07Storefront Review08Contact
CPractice 02AI Transformation01Overview02The gap03Clients04Problem & fix05The standard06Proof07Engagements08Questions09AI Value Map10Contact11Request an AI Value Map
DServiceAI governance advisory01Overview02In plain terms03The problem04What you get05How it runs06Why us07How you buy it08Questions09Start here10Regulated industries
EServiceBack-office automation01Overview02What we automate03Cost of waiting04Before & after05Clients06Case07How we deploy08Get an estimate09After you send10Honest answers11Methodology12Operator-led
IWorkCPG case study01Overview02Spec sheet03The problem04What we built05The stack06When it fails07The result08What it is worth09Get in touch
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