Privacy Policy

DigiForm ("DigiForm," "we," "us," or "our") is a brand operated by H&K Holdings International LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit digiform.io or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

We collect information in the following ways:

Information you provide directly

When you submit a form, request an estimate, download a resource, or contact us, we may collect your name, email address, phone number, company name, job title, industry, and any other information you choose to provide.

Information collected automatically

When you visit our site, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. We use cookies and similar tracking technologies (including Google Analytics) to collect this information.

UTM and campaign parameters

If you arrive via a paid advertisement or marketing link, we capture UTM parameters (source, medium, campaign, content, term) and referring URL to measure the effectiveness of our marketing programs.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver the services or estimates you request
• Send you information about DigiForm services, case studies, and resources you have opted into
• Improve our website, content, and service offerings
• Measure the performance of our marketing campaigns
• Comply with applicable legal obligations
• Protect against fraud, abuse, and security threats

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use the following types of cookies:

Type	Purpose
Essential	Required for the site to function (session management, security).
Analytics	Google Analytics — measures page views, traffic sources, and user behaviour in aggregate.
Marketing	Tracks campaign attribution via UTM parameters and referrer data.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

4. Sharing Your Information

We may share your information with:

• Service providers — third-party vendors who assist us in operating our website and delivering services (e.g., email delivery, CRM, analytics). These providers are contractually bound to use your data only as directed by us.
• H&K Holdings International LLC — our parent company, for internal business and operational purposes.
• Legal authorities — when required by law, court order, or to protect the rights, property, or safety of DigiForm, our clients, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Lead and contact data is typically retained for up to 3 years from last interaction, after which it is deleted or anonymised.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@digiform.io.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: