AI agents built for the way
your business actually works.
We design, build, and deploy voice and chat agents — customer-facing and team-facing — for beauty, fashion, CPG, and e-commerce brands. Production-ready in 4–6 weeks. Governance included.
Four types of agents. One deployment partner.
Every agent we build fits one of four quadrants. Select any quadrant to see what's possible.
Customer-facing chat and text agents
These agents live where your customers already are — your website, SMS, WhatsApp, and social channels. They handle the conversations your CX team spends 80% of their day on, so your people can focus on the interactions that actually need a human.
Customers ask questions about your products and the agent guides them to the right item — by skin type, occasion, size, ingredient concern, or style preference. It knows your catalogue, your brand voice, and your promotions. It converts browsers into buyers without a support ticket.
"Where's my order?" is the most common inbound question for any e-commerce brand. The agent answers it instantly by pulling live tracking data. For returns, it walks customers through your policy, validates eligibility, and generates return labels — automatically.
When a shopper abandons their cart, the agent follows up via SMS or web chat with a personalised message — not a generic email blast. It references the exact items left behind, answers last-minute objections, and can offer a time-limited incentive if your rules allow it.
Product care, shipping policies, loyalty programme questions, gift cards, store hours — the long tail of questions that don't need a human but still need to be answered well. The agent handles them instantly, 24/7, in your brand's tone of voice.
What clients see.
From first conversation to production in 4–6 weeks.
We audit your highest-volume workflows — support tickets, call logs, internal bottlenecks — and identify the use cases where an agent delivers the most immediate impact. Every engagement starts with data, not assumptions.
We design the conversation architecture: flows, escalation logic, integration points, and brand voice rules. You review and approve before a single line of code is written.
We build the agent and connect it to your existing systems — Shopify, CRM, helpdesk, POS, voice platform. We test against real scenarios and edge cases with your team embedded throughout.
We launch, monitor, and improve. Conversation quality, resolution rates, and revenue attribution are tracked from day one. Post-launch, we tune continuously based on real interaction data.
Governance is embedded in every step. Every agent we deploy is compliant, auditable, and aligned with your brand and regulatory requirements — because we built the governance practice first.
Connects to your stack.
+ any platform with an API or webhook support
Built for your industry.
AI agents for product discovery, clienteling, and ingredient Q&A — built by the team that governed AI at a Fortune 500 beauty company.
Explore →AI agents for styling, sizing, VIP clienteling, and post-purchase experience — anchored by our work with Nili Lotan.
Explore →AI agents for trade partner support, consumer care, and internal operations — built for the complexity of multi-channel CPG.
Explore →AI agents for shopping assistance, order tracking, cart recovery, and returns — deployed across Shopify, WooCommerce, and more.
Explore →AI agents and governance frameworks deployed across portfolio companies — creating EBITDA uplift and exit-ready AI capabilities.
Explore →Your customers are waiting. Your team is stretched. Let's fix both.
Book a 30-minute working session and we'll map the agent deployment that delivers the most impact in the least time.